Shipping and returns Policy
Effective date:
1. Shipping Policy
- All products sold on www.dishro.com are digital recipe PDFs.
- No physical goods are shipped.
- Once your payment is confirmed, your files are delivered electronically and available for immediate download.
- In rare cases of system delays, delivery may take up to 24 hours. If you do not receive your file, contact us at info@dishro.com.
2. Return & Refund Policy
- Due to the digital nature of our products, all sales are final. We do not accept returns once a file has been delivered.
- Refunds may be granted only under the following conditions:
- You were charged more than once for the same product (duplicate charge).
- You received the wrong file.
- The file is corrupted, unreadable, or otherwise defective.
- Refund requests must be submitted within 7 days of purchase by emailing info@dishro.com.
- Approved refunds will be issued to the original payment method within 5–10 business days, depending on your bank or card issuer.
3. Customer Support
If you experience issues with your download or have questions about this policy, please contact us:
RIMURA LLC (Dishro)8 THE GREEN STE A
DOVER, DE 19901, USA
Email: info@dishro.com
Phone: +1 (302) 526-8893
